You may return any unopened item within 7 days of receiving it, for a full refund. We will refund your payment once we have received and processed the item. We will only refund reasonable return postage costs if the return is a result of our error. We cannot refund or exchange an opened/used item unless it is faulty, or if the item was sent to you through your error.
Our Returns Policy does not affect your statutory rights.
For more information about your other statutory rights, please visit the UK Government's website at: www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06
If you have a problem with the product, please contact us before you return the item, on email@example.com